Legal notice

Effective Date: January 1, 2022

This Legal Notice governs the use of the Crystalio website and provides important information regarding ownership, intellectual property, legal responsibilities, and customer rights.

By accessing or using this website, you agree to the terms outlined below.


Website Owner

Crystalio

Website:

https://crystalio.shop

Business Address:

1280 Glenmore Dr

Kelowna, BC V1Y 4P3

Canada

Email:

support@crystalio.shop

Phone:

+1 (778) 676-5785


Intellectual Property

All content available on Crystalio, including but not limited to:

  • Product descriptions
  • Photographs
  • Graphics
  • Logos
  • Icons
  • Website design
  • Layout
  • Text
  • Branding materials

is protected by applicable copyright, trademark, and intellectual property laws.

No portion of this website may be copied, reproduced, distributed, modified, or republished without prior written consent from Crystalio.


Product Information

We make every reasonable effort to ensure that product descriptions, specifications, pricing, and images are accurate.

However, slight variations in color, dimensions, packaging, or appearance may occur due to manufacturing updates, photography, monitor settings, or natural material differences.

Crystalio reserves the right to correct errors, update information, or discontinue products without prior notice.


Limitation of Liability

Crystalio shall not be held responsible for indirect, incidental, consequential, or special damages resulting from:

  • Website interruptions
  • Delivery delays caused by third parties
  • Technical errors
  • Product misuse
  • Force majeure events
  • Third-party services

Our total liability shall never exceed the purchase price paid for the affected product.


External Links

Our website may occasionally contain links to third-party websites.

These links are provided solely for customer convenience.

Crystalio has no control over external websites and accepts no responsibility for their content, policies, or business practices.

Customers access third-party websites at their own discretion.


Acceptable Website Use

Users agree not to:

  • Violate applicable laws
  • Upload malicious software
  • Attempt unauthorized access
  • Interfere with website functionality
  • Submit fraudulent information
  • Use automated tools to disrupt website operations

Failure to comply may result in restricted access and, where appropriate, legal action.


Privacy

Customer information is collected and processed solely for purposes related to order fulfillment, customer service, website functionality, and improving the shopping experience.

Crystalio respects customer privacy and handles personal information responsibly.


Changes to this Legal Notice

Crystalio reserves the right to modify this Legal Notice at any time without prior notice.

Updated versions become effective immediately upon publication on this website.

Customers are encouraged to review this page periodically for any changes.


Governing Law

This Legal Notice shall be governed by and interpreted in accordance with the laws of Canada.

Any disputes arising from the use of this website shall be subject to the applicable jurisdiction of Canadian courts where permitted by law.


Contact

If you have questions regarding this Legal Notice, please contact:

Crystalio

Website: https://crystalio.shop

Email: support@crystalio.shop

Phone: +1 (778) 676-5785

Address: 1280 Glenmore Dr, Kelowna, BC V1Y 4P3, Canada

We appreciate your trust in Crystalio and remain committed to providing a secure, transparent, and enjoyable shopping experience for every customer.